FAQ

QUESTIONS ABOUT ESCAPE ROOMS FROM LOCKS & CLOCKS

Two to a maximum of five people (per team / room scenario) can play in our rooms. Since we insist on high quality and safety standards, we do not allow more than five people per room. If you want to play with six or seven, you have to split up into two rooms. Our recommendation for the optimal group size per room is 3-4 people.

No special clothing is required, just put on something comfortable.

Minimal knowledge of English is required.

Online bookings are easiest at BOOKINGS to do. Here you can choose the scope and time and you will soon have the opportunity to play an exciting and exciting game.

The playing time is 60 minutes. Please arrive in good time, because you will get a short introduction before your game. Punctual arrival helps us to avoid delays in subsequent match dates. Total stay can be up to max. Take 1.5 hours.

That is of course possible! Just buy yourself HERE online your voucher and you will receive it within a few minutes via email. If you wish, you can also get it as a beautiful card in the branch in the Schmalzhofgasse 1 B / II, A-1060 Vienna Pick up by appointment. If you have any unanswered questions, write to us via our CONTACT FORM .

Vouchers, discounts and promotions can not be combined.

The game processes are always the same. Teams that didn’t make it on the first try can try again.

Naturally! To solve the tasks you have to think and do not need to use physical strength.

Please note that up to 72 hours before the appointment you can cancel free of charge (in writing by e-mail to info@locksandclocks.at ) is possible; if the amount has already been transferred, a voucher will be issued. Cancellation up to 24 hours before the appointment will be charged at 50% of the cost; if the amount has already been transferred, a voucher will be issued. The full amount will be invoiced within 24 hours of the appointment.

On site: only cash payment possible!
In advance: by bank transfer, credit card or right away

Children under the age of 14 can only participate in the game if they are accompanied by an adult. The minimum age for the ZOMBIE LABOR play room is 10 years, for the SECRET STUDY 2.0, PRISON and BUNKER rooms the minimum age is 6 years. Please note that the puzzles are complex and may not be suitable for young children.

The regular tariff is:

  • EUR 78 for 2 players,
  • EUR 93 for 3 players,
  • EUR 104 for 4 players and
  • EUR 120 for 5 players

A team consists of a minimum of 2 and a maximum of 5 people.

After the reservation you will receive a confirmation by email in which you will find the reserved room and time. Please check your e-mail address again for possible typing errors before sending / confirming your reservation.

Safety first! No, the door is only closed for the game atmosphere, but by no means locked for security reasons. You have the possibility at any time to leave the play area independently, even without external help (e.g. from a game master), by gently pushing the door horizontally or using the usual door handle.

Our RoomEscape games are ideal for team building activities as they develop communication and problem solving together. More and more companies are taking advantage of these opportunities. By arrangement, it is also possible for companies to use our rooms in the mornings.

TO ASK?

Write us a message or an e-mail or just give us a call during our business hours to find out more about our escape rooms with actors or to book your next experience.

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