FAQ

QUESTIONS ABOUT ESCAPE ROOMS FROM LOCKS & CLOCKS

Two to a maximum of five people (per team / room scenario) can play in our rooms. Since we insist on high quality and safety standards, we do not allow more than five people per room. If you want to play with six or seven, you have to split up into two rooms. Our recommendation for the optimal group size per room is 3-4 people.

No special clothing is required, just put on something comfortable.

Minimal knowledge of English is required.

The easiest way to make a booking is online at BOOKINGS. Here you can choose the date and time that suits you best and your preferred room and soon you will have the opportunity to play an exciting game.

The playing time is 60 minutes. Please arrive in time because you will get a short introduction before your game. Punctual arrival helps us to avoid delays in subsequent match dates. Total stay can be up to max. Take 1.5 hours.

That is of course possible! Just buy yourself HERE online your voucher and you will receive it within a few minutes via email. If you wish, you can also get it as a beautiful card in the branch in the Schmalzhofgasse 1 B / II, A-1060 Vienna Pick up by appointment. If you have any unanswered questions, write to us via our CONTACT FORM .

Vouchers, discounts and promotions can not be combined.

The game processes are always the same. Teams that didn’t make it on the first try can try again.

Naturally! To solve the tasks you have to think and do not need to use physical strength.

Please note that up to 72 hours before the appointment you can cancel free of charge (in writing by e-mail to [email protected] ) is possible; if the amount has already been transferred, a voucher will be issued. Cancellation up to 24 hours before the appointment will be charged at 50% of the cost; if the amount has already been transferred, a voucher will be issued. The full amount will be invoiced within 24 hours of the appointment.

On site: only cash payment possible!
In advance: by bank transfer, credit card or right away

Children under the age of 14 can only participate in the game if they are accompanied by an adult. The minimum age for the ZOMBIE LABOR play room is 10 years, for the SECRET STUDY 2.0, PRISON and BUNKER rooms the minimum age is 6 years. Please note that the puzzles are complex and may not be suitable for young children.

EUR 96,- for 2 players
EUR 114,- for 3 players
EUR 132,- for 4 players
EUR 155,- for 5 players
EUR 186,- for 6 players
A team consists of a minimum of 2 and a maximum of 6 players or a maximum of 5 players for SECRET STUDY.

After the booking you will receive a confirmation by email in which you will find the booked room and time. Please check your e-mail address again for possible typing errors before sending / confirming your booking.

You can send a reservation request using the contact form. The reservation is non-binding but must be confirmed or canceled on time. A reservation is not a booking!

Safety first! No, the door is only closed for the game atmosphere, but by no means locked for security reasons. You have the possibility to leave the play
area independently at any time, even without external help (e.g. from a game master), by gently pushing the door horizontally or using the usual door handle.

Our RoomEscape games are ideal for team building activities as they develop communication and problem solving together. More and more companies are taking advantage of these opportunities. By arrangement, it is also possible for companies to use our rooms in the mornings.

We have two rooms in offer that are barrier-free: Secret Study 2.0. and the Zombie Lab. The toilet is not barrier-free and can be reached via a stairway.

TO ASK?

Write us a message or an e-mail or just give us a call during our business hours to find out more about our escape rooms with actors or to book your next experience.

OVER
100.000

happy players
around the globe

6 YEARS
EXPERIENCE

in the escape
room branch

A DIVERSE
TEAM

of designers, technicians,
creatives & escape room addicts